WE SHIP WORLDWIDE! (currently only within Europe due to COVID-19)

You will receive an email confirmation when your order has been dispatched, if you haven’t received an email then your order is still being processed.

If there are any significant delays or problems with your order we will let you know via email.

All packages are sent from the UK with Royal Mail services, the price of shipping is dependent on the weight and total price of your order.

We are happy to replace or refund any lost or damaged item, just send us an email at fleastg@gmail.com and we will do our best to make sure you get your purchase! 

For international orders (particularly outside of Europe) please be patient with your respective shipping providers. Most international parcels should take 7 business days from when you receive shipping confirmation to reach their destination, however it can occasionally take 2 or even 3 weeks. 

You can let us know if an international order is taking longer than expected but we will not send a replacement/ issue refunds until 20 working days for EU destinations and 25 working days for all other destinations have passed since the shipment date to give the package time to arrive.

If your item is damaged just send an email to fleastg@gmail.com and we will send you a replacement for free.

If your item gets lost due to an incorrect address being entered at checkout we may ask that you pay for redelivery.

There is no need to send the damaged item back to us in order to receive a replacement.